Effective Date: 19th June 2024

At Style Exquisite, we are committed to ensuring your complete satisfaction with your purchase. If for any reason you are not entirely happy with your order, we are here to help.

1. Returns

1.1 Eligibility:

– Items must be returned within 30 days from the date of receipt.

– Items must be in their original condition, unworn, unwashed, and with all tags attached.

1.2 Non-Returnable Items:

– Items marked as final sale.

– Gift cards.

– Personalized or custom-made items.

1.3 Return Process:

– To initiate a return, please contact our customer service team at info@styleexquisite.com with your order number and reason for return.

– Once your return is approved, you will receive instructions on how to send your items back to us.

– Please use a trackable shipping service and consider purchasing shipping insurance. We are not responsible for items lost or damaged during return shipping.

2. Refunds

2.1 Refund Process:

– Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

– If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.

2.2 Late or Missing Refunds:

– If you haven’t received a refund yet, first check your bank account again.

– Then contact your credit card company; it may take some time before your refund is officially posted.

– Next, contact your bank. There is often some processing time before a refund is posted.

– If you’ve done all of this and you still have not received your refund, please contact us at info@styleexquisite.com

3. Exchanges

3.1 Exchanges:

– We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at info@styleexquisite.com

4. Shipping Costs

4.1 Return Shipping:

– You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

4.2 Original Shipping Charges:

– If you receive a refund, the cost of original shipping (if applicable) will be deducted from your refund.

5. International Returns

5.1 International Returns:

– For international returns, please follow the same process as domestic returns. Note that international return shipping costs and any customs duties or taxes incurred are the responsibility of the customer.

6. Contact Us

6.1 Customer Support:

– If you have any questions or concerns about our refund policy, please contact us at info@styleexquisite.com Thank you for shopping with Style Exquisite. We value your business and strive to provide you with the best customer service experience.